Hi
my name is Pati Brightfield and I wanted to take a few minutes to explain
why you should let RPM handle your cars. Yes, I said cars. We have three
in your family (soon to be four-got any good deals Rudi?) and Rudi takes
care of all of them. We actually met Rudi when our 1996 Town and Country
Minivan started acting up. We had run out of warranty about 40,000 miles
earlier and due to the frustration with Chrysler, we turned to Rudi
to try to salvage "the battleship." Rudi saved her. He reworked
the transmission, solved a three-year old "strange squeak"
mystery, and put her back in great shape. She is not only approaching
her 150,000-mile marker, but she is ready to make her eighth trip to
the Gulf this summer.
Rudi also handles our
daughter's 1999 VW Jetta. In fact, Rudi was the mechanic that test drove
it and thoroughly examined it before we bought it for Cait. This was
the first of four teenagers that we would be putting into cars and it
was so important for us to feel that she was safe. While he probably
would have liked to have seen her in a car that was a little less difficult
to work on, he gave it his stamp of approval and we bought the car She
has never had to invest in more than oil changes, a new battery, wiper
blades, and a light bulb for her taillight. He was right about the car
and Cait was happy. I don't need to tell you what a relief it is to
have a happy teenager.
Finally, Rudi sold
is our third car. We had been tooling around in Ken's 1992 Camry when
one of our winter storms caused a curb to jump into our path and that
was all she wrote for the Camry. Having kids in four different schools
and a husband who works from 6AM to 6PM, we desperately needed our third
car. The Camry had served us well and Rudi knew that we were in a bind,
so he offered up a car that he had worked on and was willing to sell
us. The car had a few more miles on it than we really wanted, but Rudi
made us and offer that we couldn't refuse. First of all, he gave the
car his stamp of approval. (Given the track record on Cait's car and
the fact that the "battleship" had returned to active duty,
we listened up). Then he gave us a two-year or 100,000 mile warranty
on everything (minus the clutch) bumper to bumper. Well, that clinched
the deal. I moved out of the minivan (Ken drives her now) and back into
a beautiful, black Honda Accord. She gets great gas mileage and has
only needed her oil changed, and I feel ten years younger. Life is once
again wonderful.
So, what is the point
of this little testimonial? I won't let anyone work on my cars but Rudi.
(In fact, he has one of them today - don't worry - only an oil change)
He has never been anything but honest with us. In this day and age,
I value that immensely. Our cars not only run well, but they are safe.
I put the most important treasures in my life in these three cars everyday
and Rudi knows it. He will tell me what needs to be done to the car
and we go from there. I never really thought about it until today, but
Rudi is more than just the "guy that fixes our cars." No,
we don't socialize, we don't have kids in the same school, and we don't
play on the same softball team. We just both want the car that we drive
to be safe and working. He has become a family friend and we trust him.
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